| Thank you for visiting HawaiianHardball.com! As our name proudly states, we are a Hawaii-based company which expresses our passion for the game of baseball. We love hearing from our customers so please feel free to contact us with any suggestions or questions you may have. Our goal is to keep our customers completely satisfied and to constantly improve our website to make your experience enjoyable.
CONTACT INFO: Mailing Address: HawaiianHardball LLC P.O. Box 1917 Aiea, HI 96701 Phone: 808.228.3982 NEW NUMBER Email: General Questions: customerservice@hawaiianhardball.com Returns/Exchanges: returns@hawaiianhardball.com Comments/Suggestions: comments@hawaiianhardball.com RETURNS/EXCHANGES: 30-Day Money Back Guarantee At HawaiianHardball.com, our main goal is customer satisfaction. If for any reason you are unhappy with your purchase, we will refund your purchase if it is within 30 DAYS from the date of purchase. To take adavantage of this money back guarantee, please follow these instructions: 1. Contact our returns department at returns@hawaiianhardball.com and let us know about your situation. 2. If you are within the 30 Day window, we will give you a Return Authorization number and send you a call tag to return the merchandise. Send us back the merchandise in its original condition to: HawaiianHardball LLC Returns Department P.O. Box 1917 Aiea, HI 96701 3. Upon receiving the item in its original condition, we will issue you a refund or give you a credit towards an exchange for the full purchase price (merchandise+tax+shipping costs). Exchange Policy: To insure that our customers are happy with their purchase, HawaiianHardball.com will accept exchanges up to 60 days from the original date of purchase. All items should be in its original condition and the customer will pay all shipping costs to return the item to HawaiianHardball.com. Upon receiving the item in its original condition, we will credit you the original purchase price towards the purchase of another item. No refunds after 30 Days. Quality Assurance If for any reason, we inadvertently send you a defective or damaged product, please contact our returns department at returns@hawaiianhardball.com and let us know of your situation immediately upon discovering the defect. We strive to make the highest quality products available to our customers. Merchandise that are damaged due to normal wear are exempt from HawaiianHardball's Quality Assurance policy. SHIPPING:
*AL,AK,AZ,AR,CA,CO,CT,DE,DC,FL,GA,GU,ID,IL,IN,IA,KS,KY,LA,ME,MD,MA, MI,MN,MS,MO,MT,NE,NV,NH,NJ,NM,NY,NC,ND,OH,OK,OR,PA,RI,SC,SD,TN, TX,UT,VT,VA,WA,WV,WI,WY International Orders: Shipping and handling rates do NOT include duty, customs, or any other tax charges. All duties, customs, and taxes are the sole responsibility of the customer. HAWAIIAN DEFINITIONS: Pukui, Mary Kawena. Hawaiian Dictionary. University of Hawaii Press, 1986 |